Dakota London

Brand Summary

Dakota London Hair Extensions is a specialized, hair-extension-only salon concept built for speed, quality, and consistent results. We focus exclusively on semi-permanent extensions (micro-weft and micro-link/I-tip), offering same-day, in-stock inventory, two-hour transformations, and a 120-day quality guarantee. Clients return every 6–8 weeks for maintenance, creating a high-retention, high-frequency service model. The experience is premium yet efficient—expert color matching, quick transformations, and consistent results delivered by a trained team using a proven playbook. Born as a single market leader in Scottsdale, AZ, Dakota London evolved into a franchise after perfecting every aspect of the business—from technical standards and the guest journey to the supply chain—over more than a decade. With three corporate locations and a mature vendor network (extensions, tools, and retail care), we’ve developed comprehensive training modules, SOPs, and marketing programs that reliably fill chairs. That operational discipline and demand engine made franchising the natural next step: we provide franchise owners with a complete “how-to” guide for launching, staffing, and scaling this specialized service. Clients choose Dakota London for luxury-quality products and service—supported by an industry-leading guarantee—with zero guesswork. Franchisees choose Dakota London because the model is purpose-built for recurring revenue (6–8 week maintenance cycles), tight inventory control, and streamlined staffing. Each location can operate at a high level with a compact, well-trained team. We support owners with state-of-the-art training, centralized marketing, territory planning, and a fortified supply chain—everything needed to launch strong, deliver consistent guest experiences, and build a loyal client base in every market.
$372,350 - $523,350
Investment Range
$1,616,648
*2024 Average Gross Sales:
$353,177
Other Revenue
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First-to-Market Hair-Extension Only Salon Concept
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6-8 Week Recurring Appointments
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Tight Supply Chain with Same-Day Availability and Services
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Small, Scalable Footprint with Lean, Compact Team
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Proven Client Acquisition Funnel & Tech Stack
Dakota London
7%
Royalty
1-2%
Brand Fund
$350,000
Financial Requirements
Get to know the Brand

Business Basics & Stats

Key Stats

Dakota London

Founder

Scott & Katy Cotten

Home Office Location

Scottsdale, AZ

Company Founded

2011

Began Franchising

2025

Industry

Hair Extension Services

Industry Size

$3-4.5B

Veteran Discount

10% Off Initial Franchise Fee

Group Health Insurance

No

Company Units Open

3

Franchise Units Awarded All Time

0

Franchise Units Awarded Last 12 Months

0

Franchise Units Open

0

Number of franchisees

0

Owner Operator Preferred
Owner Operator Preferred
Relationship Builder
Relationship Builder
Passion to Help People
Passion to Help People
No Industry Experience Required
No Industry Experience Required
Values Outstanding Customer Service
Values Outstanding Customer Service
Outgoing
Outgoing
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